Contact us

    If you have a tech support query, either fill in out the form below or email [email protected].

    General Feedback

    For any general enquiries please use the form below to contact us. If you have an enquiry about a particular programme, be sure to note the day and time it aired.

    Please do not enter any credit card information in this form, rather call us on (09) 307 1251.

    Please note, Shine does not send out DVD copies of our programmes.

    We appreciate your courtesy in the use of this form.


    Shine TV
    Private Bag 92-636
    Symonds St
    Auckland 1150
    (09) 307 5199



    If you’ve heard something that you felt has breached the broadcasting standards, particularly in the areas of accuracy, good taste and decency, we want you to know that you have the right to register your complaint within 20 working days of broadcast.

    To do so, please feel write to us at:

    Attn: The CEO

    Private Bag 92636,

    Symonds Street,


    For a PDF copy of the latest copy of the Radio Code of Broadcasting Practice, please click here.
    For more information, see https://bsa.govt.nz/.

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